Ordering from Wild Linens
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Yes, you can order swatches of our linen fabrics here.
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The actual colour of our products may vary depending on the display screen they are viewed on, so we would always recommend ordering a fabric sample first to see the colour in person. We try to edit our photography to accurately reflect the colour as true to life as possible, however cannot guarantee the colour will be a perfect match when viewed online.
Please note, there may also be slight variations with fabric colours when ordering at different times. This is due to the manufacturing process and different dye lots, which can affect the exact shade.
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We can only update your order before it’s despatched, so please let us know immediately if you would like to request any amendments. Unfortunately, if your order has already been processed we will be unable to update your order.
If you wish to add items to your order, a new order will need to be created. But your orders will be shipped together, and you will only be charged for shipping once.
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Do get in touch with us as soon as possible if you would like to cancel your order, either through our Contact page here or by emailing us at hello@wildlinens.com. If your order has already been despatched, we will need it to be returned to us before we can begin processing your refund.
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We make every effort to securely package our orders. However, on occasion, items can get damaged in transit. Please get in touch immediately if your order has not arrived in perfect condition so that we can resolve this for you and ensure a replacement order is sent out to you as soon as possible.
We will kindly ask for a photo of both the damaged item and the damage to the packaging, to support a damaged parcel claim with the courier service.
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Yes! Please see our wholesale page here for further details and to get in touch about ordering wholesale quantities of our linen fabrics.
Product FAQs
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Our thoughtfully curated linen fabrics are all made in Lithuania where there is a long heritage of linen production. The finest linen comes from Europe, where the rich soil and optimal climate cultivates strong flax plants, from which linen is produced.
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Linen is made from the natural fibres of the flax plant. This durable fabric is around 30% stronger than cotton, which means it lasts longer. The word 'linen” comes from the Latin name for flax, “linum usitatissimum.”
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We explore many of the benefits of linen in our linen fabric guide which can be found here.
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STANDARD 100 by OEKO-TEX® certification guarantees that no materials or substances that are harmful to human health have been used to produce the linen fabric or textile in question.
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This simply means that during the manufacturing process the fabric is washed with the inclusion of stones to increase softness and flexibility. All our linen products have been intentionally softened for a more luxurious feel.
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Our linen care page has helpful hints and tips on how to look after your linen items for many years to come.
Shipping & Delivery
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All in-stock items are typically despatched within 1-3 business days. You should receive an email notification once your order has been dispatched with tracking information for live updates.
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We send all orders via a tracked postal service, so you know where your parcel is at every step of its journey. You’ll receive your unique tracking number once the despatch of your order has been confirmed.
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Yes, absolutely! We deliver to the UK, Europe, North America and Australia, and aim to offer our customers the most cost-effective and reliable shipping service available.
You may have some import duties or other customs fees to pay depending on your country of residence. As the customer, you will be responsible for paying all import fees and charges, which are typically due and calculated once the package arrives in the destination country. Please refer to your local tax office for further information.
Do get in touch if you’re located outside of the locations above, and we’ll be happy to look into the possibility of shipping to your destination.
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Our standard UK delivery is priced from £3.95 and sent via Royal Mail’s 48 Tracked service. We also offer an express UK shipping option which can be selected at checkout from £5.95, and is sent via Royal Mail’s 24-hour Tracked service.
For domestic and international shipping, rates are calculated at checkout and determined by the size and weight of your order.
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Delivery times can range from next day to up to 20 business days, depending on the destination and delivery service selected at checkout.
UK: 1-5 business days
Europe: 3-10 business days
Rest of the world: 5-20 business days
Returns Policy
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To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Returns are only accepted within 30 days of receiving your delivery from us.
To start the returns process, please contact us at hello@wildlinens.com. Items sent back to us without first requesting a return will not be accepted. The cost of return postage is covered by you unless otherwise agreed.
Please note that cut fabric is non-returnable, and we recommend ordering fabric samples to ensure that lengths of fabric will meet your requirements.
Visit our Returns page for more details.
Payments & Safety
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express.